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Our services can be customised to fit high-volume, high-complexity corporate function requirements and we can additionally develop bespoke services. We're ready to address your phone FREE for 7 days.

Yes. This is described as "call overflow". A lot of business need their telephone call to be addressed only when they are incapable to take the phone call themselves. If you tip out of the office for an hour or your internal receptionist goes to lunch, is on leave or is active on one more phone call and you have several phone calls coming in at the one time.

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In such instances our receptionists will after that address the phone as if we were in your office. You're constantly in control and can relax understanding you will certainly never ever miss one more important phone call again!.

I've worked with OfficeHQ for lots of years over a number of various businesses. After having difficulties previously with another carrier (who were missing out on calls principal transgression), it's been so excellent to be able to count on prompt, specialist telephone call answering.

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My clinical practice has expanded extremely quick and recently they have had the ability to step in and conserve the day when other staff were unwell with Covid. For the degree of service they provide, they can never ever be the cheapest around. Their customer support is outstanding and they plainly pride themselves on this.

Running a dynamic legislation practice, there are a whole lot of relocating parts I have to bother with. Thanks to the steadfast professionalism of OfficeHQ, reception solutions isn't one of them. Over the 10 years I've been with OfficeHQ they have actually supplied only the best service I might expect.

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The service was extremely simple to establish up and sets you back a fraction of what it would certainly to work with an assistant. We have been with OfficeHQ for a variety of years now and could not be better with the solution we obtain - live receptionist services. Reception is handled pleasantly and professionally and we understand our customers remain in excellent hands

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My customers and potential customers have just ever before commented positively on the answer; I do not believe anybody has realised it's not my own reception. They are additionally efficient stopping telemarketers. For the core function of addressing telephone calls properly, providing a good very first perception and accurately taking messages, 5 celebrities.

Phone is never ever left ringing or going in a queue. Is always addressed by staff. We have actually been making use of OfficeHQ for over 8 years now. The quantity of time and money we have actually conserved has been amazing. Whenever I assume of just how much it would certainly set you back to work with an assistant complete time, I understand specifically how far ahead I am.

This means just pertinent calls get across me, so I don't get disturbed when I'm right in the middle of something! We have located making use of OfficeHQ's remote assistant service very advantageous to our company. It has actually liberated our personnel to react to customers on our terms, minimising diversions during the functioning day and making it possible for reliable and concise interactions.

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I was stressed regarding not being in control of our own telephone calls, yet I have actually been proved wrong and the service has actually exceeded my expectations. I would suggest OfficeHQ to anybody taking into consideration virtual services. Great business and very courteous. They have actually made service life a lot simpler to run.

Very suggest (best virtual receptionist small business). We have utilized this service for over 2 years I would very recommend OfficeHQ to any person! Especially tradies and start ups. Consumers like it when their telephone calls are responded to, and OfficeHQ has actually responded to each and every single one for us. OfficeHQ offers us the guarantee that no call will certainly be unanswered, which is extremely vital for a service-based business.

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Furthermore, having accessibility to our own OfficeHQ site makes handling our account simple. I have been utilizing OfficeHQ for 16 years. The ideal thing I have actually provided for my company. Currently possible clients are answered promptly and in one of the most professional means. It is crucial that my clients can constantly have their phone calls addressed quickly in a professional manner which develops a fantastic very first perception.

We had actually diverted our phones to them whilst overseas. We utilize this solution as a local business owner for when we are away or overseas - dental virtual receptionist. They do a phenomenal job and I understand my clients are in the very best hands with this solution. We've been making use of OfficeHQ's online phone answering solutions for the very best component of a years and it's been an excellent method to make sure brand-new client enquiries are never ever missed out on, along with successfully dealing with enquiries from jobseekers.

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We never miss out on a company chance but don't have reception staffing issues to take care of. It's an excellent solution and has actually been extremely useful for our service. I can't inform you how wonderful it's been to work with OfficeHQ. I can now actually take place getaway without fretting about responding to the phone.

Assistance always respond promptly and activity whatever is needed, which is massive for us particularly when we have new staff members and we need to update our guidelines. The team has contacted us to make clear and enhance our procedures to guarantee the most effective feasible experience for our customers. OfficeHQ were always expert and simply best individuals on the various other end of the line! I have no hesitation in suggesting them for a reception solution.

We needed a solution where our phone calls are constantly addressed in a timely manner and OfficeHQ have actually been helping us with these for over five years currently. Very happy with the service up until now. The even worse thing for a consumer is to call a business and there is no solution or the call mosts likely to voicemail.

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As businesses we work so tough to advertise our services and we require to be there for the customer when they make a decision to connect. We are frequently on the phone already with various other customers or active with other job, so having the phone calls answered by someone else assists us handle things.

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This enables the personnel to prioritise their time to ensure that when they are returning the phone call they can devote their complete attention to this particular client. We plan to stay with OfficeHQ, are thankful for their services and would certainly suggest. We use OfficeHQ for our little company, our after-hours calls get forwarded to their reception group and it has actually been only a satisfaction collaborating with their function staff.

We always get an email with the message within minutes of them taking the call. OfficeHQ have addressed our calls for a few years, couldn't be happier with their professionalism and reliability and level of service.