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Our services can be tailor-maked to suit high-volume, high-complexity company reception needs and we can likewise create bespoke options. Have inquiries? Please fill out your details and we'll be in touch. Put Australia's leading digital assistant solution to the examination! We prepare to answer your phone FREE for 7 days.

A great deal of business require their phone calls to be responded to just when they are incapable to take the phone call themselves. If you step out of the office for an hour or your in-house receptionist goes to lunch, is on leave or is active on another call and you have several telephone calls coming in at the one time.

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In such instances our receptionists will then address the phone as if we were in your workplace. You're always in control and can loosen up recognizing you will never miss another important telephone call once again!.

I've dealt with OfficeHQ for numerous years over a number of different businesses. After having problems formerly with one more service provider (who were missing out on phone calls mortal sin), it's been so good to be able to rely upon timely, professional telephone call answering. Integrity is 100%. I have actually been using OfficeHQ for over 2 years.

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My medical practice has actually grown really fast and recently they have actually had the ability to step in and conserve the day when various other staff were unwell with Covid. For the degree of solution they provide, they can never ever be the least expensive out there. Their consumer service is impressive and they clearly satisfaction themselves on this.

Running a dynamic law method, there are a great deal of relocating components I need to stress over. Many thanks to the undeviating expertise of OfficeHQ, reception services isn't one of them. Over the 10 years I've been with OfficeHQ they have provided absolutely nothing however the very best service I might expect.

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The solution was extremely simple to set up and costs a fraction of what it would to hire a receptionist. We have actually been with OfficeHQ for a number of years currently and couldn't be happier with the service we obtain - smart receptionist. Reception is handled pleasantly and properly and we understand our customers remain in great hands

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My customers and prospective consumers have only ever before commented positively on the solution; I don't assume any individual has know it's not my own reception. They are also proficient at quiting telemarketers. For the core purpose of responding to phone calls skillfully, offering a great initial perception and precisely taking messages, 5 star.

Phone is never left ringing or going in a queue. Is always answered by personnel. We have actually been utilizing OfficeHQ for over 8 years now. The quantity of time and cash we have conserved has been incredible. Each time I believe of how much it would set you back to employ an assistant full-time, I recognize specifically just how much in front I am.

This implies only pertinent phone calls obtain with to me, so I do not obtain disturbed when I'm right in the middle of something! We have actually found making use of OfficeHQ's remote receptionist solution very useful to our firm. It has liberated our personnel to respond to clients on our terms, minimising interruptions throughout the functioning day and enabling effective and succinct interactions.

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I was stressed concerning not being in control of our own telephone calls, however I have actually been verified wrong and the service has exceeded my assumptions. I would suggest OfficeHQ to anyone thinking about online services.

Highly suggest (virtual receptionist services). We have actually used this solution for over 2 years I would extremely advise OfficeHQ to anybody! Especially tradies and begin ups. Clients like it when their calls are responded to, and OfficeHQ has actually answered each and every single one for us. OfficeHQ provides us the assurance that no phone call will be unanswered, which is very crucial for a service-based service.

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I have actually been utilizing OfficeHQ for 16 years. It is vital that my customers can always have their calls responded to promptly in a specialist fashion which produces a terrific very first perception.

We utilize this service as a little organization proprietor for when we are away or overseas. We've been using OfficeHQ's virtual phone answering solutions for the best part of a decade and it's been a perfect method to guarantee new customer enquiries are never missed, as well as efficiently dealing with enquiries from jobseekers.

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We never ever miss a company possibility but don't have reception staffing problems to manage. It's an excellent option and has actually been incredibly useful for our business. I can not inform you just how wonderful it's been to function with OfficeHQ. I can now actually go on vacation without bothering with responding to the phone.

Support constantly respond promptly and action whatever is required, which is significant for us especially when we have brand-new workers and we need to update our directions. The group has actually called to clear up and boost our treatments to ensure the very best possible experience for our callers. OfficeHQ were constantly specialist and just best people on the various other end of the line! I have no hesitation in suggesting them for a function solution.

We required a remedy where our call are constantly responded to on schedule and OfficeHQ have been aiding us with these for over 5 years currently. Very satisfied with the solution until now. The worse thing for a client is to call a business and there is no response or the telephone call goes to voicemail.

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As services we function so difficult to advertise our solutions and we require to be there for the customer when they choose to connect. Also we are often on the phone already with other clients or active with other work, so having the call answered by a person else helps us manage points.

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This allows the staff to prioritise their time to make sure that when they are returning the telephone call they can commit their complete attention to this certain customer. We intend to remain with OfficeHQ, are thankful for their services and would recommend. We utilize OfficeHQ for our small company, our after-hours calls get sent to their reception team and it has been only a satisfaction working with their reception team.

Budget friendly and wonderful client solution. We have actually been making use of OfficeHQ for lots of years as our after-hours reception service and found that they have actually constantly been extremely professional and respectful to our customers. We always obtain an e-mail with the message within minutes of them taking the call. Very advise. OfficeHQ have answered our phone calls for a couple of years, couldn't be happier with their professionalism and trust and level of service.