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Which Is Best Virtual Receptionist Services Company

Published Jul 13, 24
6 min read


Our services can be customised to fit high-volume, high-complexity corporate reception requirements and we can additionally produce bespoke solutions. Have inquiries? Please complete your details and we'll communicate. Put Australia's leading virtual assistant solution to the test! We're ready to address your phone FREE for 7 days.

A great deal of companies require their phone calls to be responded to only when they are unable to take the call themselves. If you step out of the workplace for an hour or your in-house assistant goes to lunch, is on leave or is busy on another telephone call and you have multiple phone calls coming in at the one time.

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In such circumstances our receptionists will certainly after that respond to the phone as if we were in your workplace. You're always in control and can relax knowing you will never miss out on another important call once again!.

I have actually worked with OfficeHQ for several years over several different organizations. After having troubles previously with an additional company (that were missing phone calls principal sin), it's been so great to be able to rely upon prompt, professional call answering. Reliability is 100%. I have actually been using OfficeHQ for over 2 years.

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My clinical technique has actually expanded really fast and lately they have been able to action in and conserve the day when other staff were sick with Covid. For the degree of service they give, they can never be the least expensive available. Their customer care is exceptional and they clearly satisfaction themselves on this.

Running a dynamic regulation practice, there are a great deal of relocating components I have to bother with. Thanks to the steady professionalism of OfficeHQ, reception services isn't one of them. Over the 10 years I have actually been with OfficeHQ they have actually delivered absolutely nothing however the very best solution I can wish for.

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The service was super easy to establish up and sets you back a fraction of what it would certainly to work with an assistant. We have been with OfficeHQ for a number of years now and could not be better with the service we receive - outsource receptionist. Reception is handled pleasantly and properly and we understand our consumers are in good hands

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My customers and potential customers have only ever commented favourably on the answer; I do not believe anybody has actually realised it's not my very own function. They are also excellent at quiting telemarketers. For the core function of addressing calls expertly, providing a good impression and properly taking messages, 5 celebrities.

Is constantly addressed by staff. We have actually been using OfficeHQ for over 8 years now.

This suggests just pertinent phone calls get across me, so I don't get disrupted when I'm ideal in the middle of something! We have actually found utilizing OfficeHQ's remote receptionist service exceptionally advantageous to our business. It has freed up our team to react to clients on our terms, reducing distractions throughout the functioning day and enabling reliable and concise interactions.

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I was fretted concerning not being in control of our very own telephone calls, however I have actually been verified incorrect and the service has actually surpassed my assumptions. I would certainly recommend OfficeHQ to any person thinking about digital services. Fantastic business and very respectful. They have made organization life so a lot easier to run.

Very advise (virtual receptionist services). We have actually used this service for over 2 years I would extremely recommend OfficeHQ to any individual! Especially tradies and launch. Clients like it when their calls are answered, and OfficeHQ has actually answered each and every single one for us. OfficeHQ gives us the guarantee that no call will certainly be unanswered, which is extremely important for a service-based business.

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I have been utilizing OfficeHQ for 16 years. It is crucial that my clients can constantly have their calls responded to promptly in a specialist fashion which develops an excellent very first perception.

We had diverted our phones to them whilst overseas. We utilize this solution as a small company proprietor for when we are away or overseas - 24 7 receptionist. They do an exceptional work and I know my clients remain in the most effective hands with this service. We have actually been using OfficeHQ's online phone answering services for the very best part of a years and it's been a suitable method to make sure brand-new client enquiries are never missed, as well as efficiently managing enquiries from jobseekers.

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We never miss out on a business opportunity however do not have reception staffing concerns to deal with. I can not tell you just how wonderful it's been to function with OfficeHQ.

Support always react swiftly and action whatever is needed, which is significant for us particularly when we have new employees and we require to update our directions. The team has phoned call to clear up and enhance our procedures to guarantee the finest possible experience for our callers. OfficeHQ were always specialist and simply best people on the various other end of the line! I have no doubt in suggesting them for a function solution.

We needed a solution where our telephone call are constantly addressed promptly and OfficeHQ have actually been assisting us with these for over five years now. Very satisfied with the solution thus far. The even worse thing for a client is to call an organization and there is no answer or the telephone call goes to voicemail.

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As companies we function so hard to advertise our services and we require to be there for the client when they make a decision to reach out. We are frequently on the phone currently with various other customers or active with other work, so having the phone calls responded to by someone else assists us handle points.

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This enables the personnel to prioritise their time to make sure that when they are returning the telephone call they can devote their full focus to this particular consumer. We prepare to stay with OfficeHQ, are grateful for their services and would advise. We make use of OfficeHQ for our local business, our after-hours telephone calls obtain sent to their function group and it has actually been only a satisfaction collaborating with their function staff.

We constantly obtain an email with the message within mins of them taking the phone call. OfficeHQ have answered our phone calls for a few years, couldn't be better with their professionalism and trust and degree of service.